The centre is fully wheelchair accessible.

Crowngate has step-free access to all its stores, disabled toilets in all restaurants as well as lift access for shops with multiple floors including HMV, Primark, Boots, Debenhams, House of Fraser, Quinn’s and Wildwood.

Disabled Parking Spaces

Crowngate Shopping Centre currently offers forty dedicated disabled parking spaces in addition to bays in the ‘Shared Disabled and Parent & Child’ parking area.


Located on Level 6 of Crowngate Car Park, Shopmobility offer services to make the pleasure of shopping and leisure facilities in the city of Worcester, available to all. For visitors with mobility issues arising from disability, injury or illness.

Equipment available:

  • Motorised scooters
  • Manual wheelchairs
  • Power chairs (left and right handed)
  • Power assisted chairs

To join you pay an annual membership fee of £10, plus a daily hire fee of £3. For customers not wishing to pay the annual membership, there is a visitor daily rate of £7.00. All daily charges include your car park fee. The fees and charges all help the charity provide the service.

Monday: 9:00am – 4:30pm
Tuesday: 9:00am – 4:30pm
Wednesday: 9:00am – 4:30pm
Thursday: 9:00am – 4:30pm
Friday: 9:00am – 4:30pm
Saturday: 9:00am – 4:30pm
Sunday: Closed


Tel: 01905 610523