• Shopping centre map

  • Opening times

    NORMAL TRADING HOURS

    • Friary Walk at CrownGate
      Monday: 9:00am – 5:30pm
      Tuesday: 9:00am – 5:30pm
      Wednesday: 9:00am – 5:30pm
      Thursday: 9:00am – 5:30pm
      Friday: 9:00am – 5:30pm
      Saturday: 9:00am – 5:30pm
      Sunday/ Bank Holiday: 10:30am – 4:30pm
    • Chapel Walk at CrownGate
      Monday: 9:00am – 5:30pm
      Tuesday: 9:00am – 5:30pm
      Wednesday: 9:00am – 5:30pm
      Thursday: 9:00am – 5:30pm
      Friday: 9:00am – 5:30pm
      Saturday: 9:00am – 5:30pm
      Sunday / Bank Holiday: 10:30am – 4:30pm

    Some of our stores and restaurants open and close at slightly different times. Please see individual opening times in the Store Directory

    City Centre Car Park at CrownGate
    Open 24 Hours a day, 7 days a week

  • Parking

  • Free Wi-Fi

    Enjoy FREE Wi-Fi throughout Crowngate Shopping Centre. Just select _CrowngateFreeWifi from the network list in you phone, laptop or mobile device settings and follow the on-screen instructions.Free WiFi

    Free Wi-Fi is also available at a number of our stores and restaurants – look out for signs around the centre.

  • Getting here

  • Facilities

    Shopmobility

    Shopmobility will help you get around more easily during your shopping trip to CrownGate and Worcester City Centre.

    Located on level 6 of our car park, with direct access to Friary Walk. For visitors with mobility issues arising from disability, injury or illness.

    Equipment available:
    Motorised scooters
    Manual wheelchairs
    Power chairs (left and right handed)
    Power assisted chairs

    Opening Times:
    Monday – Saturday 9:00am-4:30pm
    Closed Sundays and Bank Holidays

    To join you pay an annual membership fee of £10, plus a daily hire fee of £3. For customers not wishing to pay the annual membership, there is a visitor daily rate of £7.00. All daily charges include your car park fee. The fees and charges all help the charity provide the service.

    For more information contact Shopmobility directly on 01905 610523.

    Registered charity number: 518716.

    Parents and Children

    In addition to facilities offered by stores and restaurants, further baby changing facilities are situated at the bottom of the escalators to the bus station entrance in Friary Walk.

    Lost and Found

    If you have lost something or found an item, please contact our lost property office on 01905 610065. Some of our larger stores have their own lost property facilities, so it’s a good idea to contact some of the stores you’ve visited.

  • About CrownGate

  • Contact us

    If you have any questions or need advice, please feel free to contact us using one of the appropriate means below and we’ll get back to you as soon as possible. You can also meet our team on our Team page.

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    GENERAL ENQUIRIES
    CrownGate Centre Management
    CrownGate Shopping Centre
    54 Friary Walk
    Worcester
    WR1 3LE
    Tel: 01905 610065
    Fax: 01905 610898

    PR & ADVERTISING
    Sara Matthews – Marketing Manager
    Tel: 01905 610065

    LETTINGS
    MMX Retail
    David Hobbs or Nick Symons
    Tel: 020 3130 4650
    www.mmxretail.co.uk

    COMMERCIALISATION
    Mall Solutions Europe Ltd
    Rebecca Bateman
    Tel: 07702 074260