Maternity cover at Phase Eight

Phase Eight Worcester are looking for a
SUPERVISOR (Temporary)
 
Reference: 10454
Type: Temporary
Location: Worcester – CrownGate Shopping Centre, Chapel Walk, Worcester. WR1 3LE
Close Date for applications: 09-09-2017
Salary: Competitive Salary + Excellent Benefits
Number of Hours: 10
Reporting to: Store / Concession Manager

Job Purpose
To generate sales by delivering outstanding customer service and maintaining exceptional standards, providing a world class shopping experience that means our customer returns again and again. To support the management team to ensure the profitability of the store/concession and drive sales through effective management and communication with the team.

Responsible for:

Sales
– Actively sell in a professional and friendly manner
– Achieve sales goals by demonstrating a passion for retail, the product and our brand
– Confidently introduce our full range of products & services
– Participates in sales initiatives and ensure team are aware of all opportunities to potentialise sales

Service
– Provide an inviting and welcoming atmosphere for our customers
– Engage with our customers, to exceed their expectations and build customer loyalty
– Make the customer experience fun
– Promote a customer focus within the team
– Maintain knowledge of competitor sales and activity

Product
– Maintain an in-depth knowledge of our product in order to aid our customers fashion needs
– To provide accurate and informative product knowledge including the features and benefits of the products available
– Promote the brand, products and services at all times

Operations
– Ensure sales transactions and all cash handling procedures are processed with care and attention in line with Company policy
– Adhere to stock control procedures and highlight any areas of improvement to line manager
– Maintain the health and safety of colleagues, customers and contractors
– Support the management team in ensuring the team are trained and understand all till and cash handling procedures

Teamwork
– Work as an effective part of the store and regional sales team
– Demonstrate flexibility in order to meet store needs
– Support Style Consultants with learning and development needs
– Support all team members in achieving team goals through professional and effective relationships
– Communicate team goals and objectives in the absence of your line manager

Key Behaviours

Essential:
Sales and target driven
Customer service focused
Passion for fashion
Commercial awareness
Strong work ethic
Effective communicator

Desirable:
Fashion retail experience
Planning and organisation skills
Team player
Highly motivated

Call in to store to speak to store manager or assistant manager for further details or call the store on 01905 21364 or Apply Online.